This page explains which cookies the Nottingham Forest Supporters' Trust uses on its websites, what each one does, and how you can change your mind at any time.
It covers nffctrust.org and the membership pages at new-members.nffctrust.org and members.nffctrust.org. The Trust is registered as 1865 Supporters Society Limited, a Community Benefit Society (FCA number 7433).
The short version. The site only sets the cookies it needs to work. Google Analytics and the Meta Pixel stay switched off unless you say yes. Saying no does not stop you reading the site, joining or renewing.
Cookies are small text files a website saves on your phone, tablet or computer. Some are needed to make a site work, for example to keep a membership form or a payment secure. Others record how a site is used, or help an organisation measure its advertising. Similar technologies, such as pixels and local storage, do the same sort of job, and we treat them the same way in this policy.
The first time you visit, a banner asks what you are happy with. You can accept everything, reject everything, or choose analytics and marketing separately. Accept and Reject are given equal weight, and nothing optional is ticked in advance.
We remember your choice for six months, then ask again. We will also ask again if we add a new type of cookie. Your choice applies across all three Trust sites, so you should only be asked once.
These are needed to run the site, take membership payments securely and remember your cookie choice. The law does not require consent for these, so they cannot be switched off here.
| Cookie | Set by | What it does | How long it lasts |
|---|---|---|---|
nfst_consent | The Trust | Remembers your cookie choices so we do not keep asking. It holds no personal details. | 6 months |
__stripe_mid | Stripe | Fraud prevention on pages where you pay by card. | 1 year |
__stripe_sid | Stripe | Fraud prevention during a payment session. | 30 minutes |
| PayPal cookies | PayPal | Set only if you choose to pay with PayPal, to run the payment and prevent fraud. | Varies, see PayPal's own policy |
msgsndr_id and session entries in your browser's local storage | Our website platform | Gives your browser a random ID so that a form you send us, or a membership you take out, can be linked to the visit it came from. | [CONFIRM: duration] |
| Cloudflare security check | Cloudflare | Runs on our forms and payment pages to tell real visitors from automated bots. | Up to 30 minutes |
We use Google Analytics to see which pages are read, how people find us and where the site needs improving. We look at totals and trends, not individuals. If you do not consent, Google Analytics is not loaded at all.
| Cookie | Set by | What it does | How long it lasts |
|---|---|---|---|
_ga | Google Analytics | Tells one visitor's browser apart from another, using a random number. | 2 years |
_ga_<ID> | Google Analytics | Keeps track of a single visit so page views are counted properly. | 2 years |
We use the Meta Pixel to measure whether our Facebook and Instagram adverts lead to people visiting the site or joining the Trust, and to show Trust adverts to people who have already visited. If you consent, Meta receives information about your visit, such as the pages you view and whether you complete a membership, and may link it to your Facebook or Instagram account. If you do not consent, the Meta Pixel is not loaded at all.
| Cookie | Set by | What it does | How long it lasts |
|---|---|---|---|
_fbp | Meta | Identifies your browser so Meta can measure adverts and build advertising audiences. | 3 months |
_fbc | Meta | Set only if you arrive by clicking one of our adverts. Records which advert brought you here. | 3 months |
[CONFIRM: add dnt=1 to the Vimeo embed before publishing this paragraph] Our home page includes a video hosted by Vimeo. We have switched on Vimeo's "do not track" setting, so the player does not set tracking cookies or record who watched. Vimeo still receives basic technical information, such as your IP address, in order to play the video.
You can change your mind whenever you like. Use the button below, or the "Cookie settings" link at the foot of any page. If you switch something off, we delete its cookies from your browser and stop it loading.
You can also block or delete cookies in your browser settings. If you block all cookies, parts of the site such as joining and renewing may not work properly.
Google and Meta act on the information they receive under their own privacy policies, and may process it outside the UK. You can read more here:
For how the Trust handles members' and supporters' personal information more widely, see our privacy policy.
If you have a question about cookies on this site, email us at [email protected]. If you are not happy with our answer, you can contact the Information Commissioner's Office.
We will update this page whenever the cookies we use change.